Food-Safety-FSSAI

FOOD SAFETY & FSSAI POLICY / DISCLAIMER

Effective Date: 21/09/2026

1. Food Business

SSAGRIZEN operates in the food-product sector and will maintain applicable food-business licences and compliance requirements for products covered by the applicable licence.

FSSAI Licence Number:

10126999000004

2. Product Information

Where applicable, product pages may provide:

• Product name;
• Ingredients;
• Net quantity;
• Nutritional information;
• Allergen information;
• Storage instructions;
• Shelf-life/date information;
• FSSAI information;
• Manufacturer/packer/marketer information;
• Other legally required information.

3. Online Information

Product information displayed online is intended to correspond with the applicable product packaging and regulatory requirements.

Customers should always refer to the actual product label for the latest batch-specific information.

4. Health Claims

SSAGRIZEN does not intend ordinary food products to be represented as medicines.

Statements concerning nutrition, wellness or product characteristics should not be interpreted as a diagnosis, treatment, cure or prevention of disease unless expressly permitted by applicable law.

5. Natural Products

Agricultural products can naturally vary in colour, size, taste, texture and aroma.

6. Storage

Customers must follow storage instructions printed on the product packaging.

7. Damaged Packaging

Customers should not consume food where packaging appears damaged, leaking, tampered with or otherwise compromised.

Customers should contact SSAGRIZEN for assistance.

8. Regulatory Compliance

SSAGRIZEN will endeavour to comply with applicable food safety, labelling, packaging and e-commerce requirements applicable to its products and business model.

PRODUCT DISCLAIMER

Product information on the SSAGRIZEN website is provided for product identification and customer information.

Product photographs may be illustrative.

Natural products may vary between batches.

Customers should carefully review:

• Ingredients;
• Allergen information;
• Nutritional information;
• Storage requirements;
• Date marking;
• Usage instructions;
• Product warnings.

Customers with allergies, dietary restrictions or specific medical conditions should review the applicable product information and, where appropriate, consult a qualified healthcare professional.

SSAGRIZEN does not provide medical diagnosis or treatment through its website.

ALLERGEN & INGREDIENT INFORMATION POLICY

Where applicable, product pages and packaging will identify ingredients and relevant allergen information required by applicable law.

Products containing or processed in facilities handling allergens may carry appropriate statements where required.

Customers with severe allergies should review the product label before consumption.

Because manufacturing processes and formulations may change, customers should rely on the current product label for the applicable batch.

STORAGE, SHELF-LIFE & PRODUCT QUALITY POLICY

1. Shelf Life

Shelf-life information will be provided on applicable packaging.

Customers should use products within the stated period and according to storage instructions.

2. Storage

Products should be stored according to label instructions.

Examples may include:

• Cool and dry location;
• Protection from direct sunlight;
• Proper sealing after opening;
• Refrigeration where specified.

3. Product Quality

SSAGRIZEN will endeavour to maintain appropriate quality-control practices for its products.

4. Natural Variations

Natural ingredients may show reasonable variations in:

• Colour;
• Aroma;
• Texture;
• Taste;
• Size.

Such variation does not automatically indicate deterioration.

5. Quality Complaint

A quality complaint should include:

• Order number;
• Product name;
• Batch/lot number;
• Photographs;
• Description of the issue;
• Date received.

SSAGRIZEN may request additional information for verification.